For logistical reasons, some items purchased in the same order may need be sent in separate packages. This means you may not receive all your products in the one package.
The processing time for orders is generally 1-5 business days. Once an order has been processed a tracking number will be generated and forwarded to you via email. If you have not received your tracking number within 7 business days, kindly inform us by email.
Once your item/s is dispatched, estimated delivery time is:
- USA: 10-20 business days
- UK: 7-12 business days
- Australia: 7-22 business days
- Canada: 7-22 business days
- Europe: 7-15 business days
- Rest of world: 15-25 business days
We are sorry to inform you that our supplier is experiencing some delays in their production as there has been an outbreak of Covid-19 in their warehouses and they have had to reduce their workforce by 50%. Due to this, your order may take 7 to 15 days longer.
We apologize for any inconvenience this situation may have caused. If you experience any inconvenience, please contact our customer service to request a refund of your order.